Billing & Shipping
Find out more details about our billing & shipping procedures.
When will my order ship?
Orders are shipped Monday to Friday, except on US holidays. Processing takes up to 2 business days and tracking information is provided.
How can I track my order?
We offer tracking information for all orders on www.fedex.com. The carrier directly provides the tracking data to inform you about your package's location. This information will be sent to you via email. Once the package is delivered, the tracking st
What are the shipping fees?
For orders within the US, shipping is free on all orders over $100. For orders under $100, a flat fee of $10 is charged for shipping within the US. If you want to ship to Canada, Puerto Rico, Hawaii, or Alaska a flat rate of $40 will be charged for a
Can I ship an order to a P.O. box?
We do not ship to P.O. Boxes. We require a street address for all FedEx deliveries. If you have included a P.O. Box address in your order, please contact our Customer Care team through email, chat, or by calling 888-269-8331 to request a change of ad
Can I ship an order to multiple addresses?
At this time, each order can only have one shipping address. However, you are welcome to place multiple orders.
When will I be charged for my order?
Once you have submitted your order online, it will be processed, and the payment will be charged immediately.
When will my order be delivered?
Orders are shipped Monday to Friday, except on US holidays. Processing takes up to 2 business days and tracking information is provided. For deliveries within the US, we utilize FedEx Standard shipping, which typically takes between 3 to 7 business d
Can I ship an order to a foreign country?
We provide shipping services within the United States, including its territories, as well as to Canada, France, and the United Kingdom. We are actively enhancing our e-commerce platforms to serve more regions. Shop our EU stores by clicking on the co
Which countries do your online stores ship to?
We have online stores in the United States, Canada, the United Kingdom and France. Each online store will only ship to addresses within its country. Orders must be paid for in local currency. Shop our EU stores by clicking on the countries below:. Un