Orders
Find out more about your order.
How can I find my order number?
After placing your order, you will receive an email confirmation with your order number. The order number will begin with "000" followed by six additional numbers.
Where can I locate my order confirmation email?
After placing your order, you should receive a confirmation email with your order details. Please check your spam and junk folders. If you haven’t received your confirmation email within 10 minutes, please contact our Customer Care Team directly.
How will I know if my order has been received?
You will receive an order confirmation email after your purchase. To access your order details, log in with the email address used when making your purchase or check your inbox for your order confirmation. You should receive your order confirmation e
Can I make changes or cancel my online order?
We're committed to processing your orders with efficiency, often completing them within just a few hours. If you ever need to cancel, please reach out to us promptly by phoning (888) 269-8331 or emailing [email protected]. We’re availabl
When will my order ship?
Most orders ship within two business days of placing them. We use FedEx for standard shipping in the continental US.
Can I check my order status from my account?
If you created an account before placing the order, you can check your order status within your account and you will receive a shipment confirmation email. If you created an account after placing your order, you will receive a shipment confirmation e
Where can I find my shipping confirmation email?
Once your order has a tracking number attached, you should receive a shipment confirmation email from us. If you have not received this email and the delivery window has passed, please check your spam folder. If you have still have not received the e