About ScentAir
Learn more about us!
What does ScentAir do?
If you've ever walked into a hotel, resort or retail store and thought "it smells amazing in here," there's a good chance that was ScentAir. For over 30 years, ScentAir has helped the world's leading brands use fragrance strategically to shape custom
Where is ScentAir from and how long have they been in business?
ScentAir was founded in 1994 by a Disney Imagineer with a vision to turn moments into lasting memories through the power of scent. Headquartered in Charlotte, North Carolina, ScentAir has grown over three decades from a pioneer in commercial scenting
Does ScentAir offer both home and business scenting solutions?
ScentAir offers professional scent marketing solutions for businesses of all sizes as well as a direct-to-consumer home fragrance line that brings the same expertise and professional-quality fragrances trusted by major brands into everyday living spa
What do ScentAir customers say, and is ScentAir a reputable company?
Founded in 1994 by a Disney Imagineer, ScentAir helped pioneer the scent marketing industry and has spent over 30 years setting the standard for professional fragrance experiences. Today, ScentAir is trusted by more than 50,000 global brands, includi
What is scent marketing?
Scent marketing is the strategic use of fragrance in business environments to influence customer behavior, build emotional connection and shape brand perception. By engaging the most powerful of the five senses, businesses can create immersive enviro
How does scent marketing work?
Scent marketing works by deploying a strategically chosen fragrance into customer-facing spaces through professional diffusion technology. The scent is carefully selected to align with a brand's identity and desired customer experience, then delivere
Why do businesses use scent marketing?
Businesses use scent marketing to improve brand recognition, increase customer dwell time, influence purchasing decisions, and build long-term customer loyalty. Studies show that scented environments can increase customer satisfaction scores by up to
How does scent influence mood, memory and behavior?
Scent influences mood, memory and behavior because of its uniquely direct connection to the brain. Unlike sight or sound, smell bypasses the thalamus and travels straight to the olfactory bulb, which is directly linked to the amygdala (emotion) and h
What types of spaces benefit from scent marketing?
Any brick-and-mortar business with customer-facing spaces can benefit from scent marketing, including retail stores, hotels, casinos, healthcare facilities, fitness centers, senior living communities, multifamily properties, and more. If customer exp
How is ScentAir different from other scent marketing companies?
ScentAir combines more than three decades of expertise, patented diffusion technology, and internationally certified safe fragrances to deliver scent programs that perform at any scale. Founded by a Disney Imagineer with a vision to turn moments into
Are ScentAir fragrances safe for people and pets?
ScentAir fragrances have not been deemed unsafe for people and pets, and are manufactured cruelty-free. Our fragrances are enjoyed daily by commercial pet-care clients and thousands of residential pet-loving families. As a precaution, we recommend sc
How are ScentAir fragrances developed and tested for safety?
ScentAir fragrances are developed and tested through a rigorous multi-step safety process required by every supplier, including compliance with global regulations and strict adherence to standards set by the International Fragrance Association (IFRA)
What sustainability practices does ScentAir follow?
ScentAir is EcoVadis certified sustainable and holds itself to rigorous environmental standards across fragrance development, packaging and distribution. ScentAir is committed to evolving its brand while supporting the environment, including through
How is professional scent diffusion different from candles or plug-ins?
Professional scent diffusion delivers fragrance more evenly, consistently and powerfully than candles or plug-ins, which are limited in coverage and inconsistent in output. ScentAir's patented diffusion technology, available for both home and commerc