Why can't I smell my fragrance?Updated a month ago

If your fragrance seems to have faded or disappeared, there are a few possible explanations. It's worth starting with the practical stuff: check that your diffuser settings are properly adjusted for your space and that your fragrance cartridge isn't due for a replacement. If everything checks out, you may simply be experiencing "nose blindness," or olfactory adaptation; a completely normal physiological response where your brain filters out a consistent smell because it no longer registers as new or noteworthy. Guests and visitors entering your space will still notice and enjoy the fragrance, and stepping outside for a few minutes is usually enough to reset your own perception. If concerns persist, ScentAir's support team can help ensure your system is performing as expected.